Skip to Main Content

I placed an order but never received an email confirmation, what should I do?

If it has been more than 24 hours since online order placement and you have not received an email confirmation, please contact our Sales & Marketing Team. Please indicate your order confirmation number (provided at check-out) in your form submission. Our team will review your order and provide a confirmation email as quickly as possible!

We also recommend you check any Spam or Junk folders to ensure the confirmation email is not there. Order confirmations will deliver from Shipping and delivery confirmations will deliver from

Otherwise, if you placed an order with our Customer Service team (not through our website) please call 1-800-837-7477. You can reach us during our standard business hours for assistance on the order confirmation and status.