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My online order arrived in damaged packaging, what should I do?

Oh no – we are very sorry to hear that! We want to help try to remedy this; please contact our Sales & Marketing Team here and indicate your tracking and order number in the form submission. Our team will guide you through the process to resolve this as quickly as possible! 

If you would prefer assistance over the phone, feel free to call 1-800-837-7477 during our standard business hours (Monday through Friday 7:30am EST – 4:30pm EST) for assistance from our Customer Service team.